Custom Luggage Tags: An experience built using Microsoft 365 Copilot and Github Copilot.

This experience began while guests were waiting in line. Our team handed guests Surface devices on which MakeLab's creative team guided them through crafting the perfect Copilot prompt to generate a unique design, layout, or custom statement that reflected their travel personality. Using Copilot's AI capabilities, guests created one-of-a-kind artwork that was then laser-engraved live onto premium wooden luggage tags, with the Microsoft or Copilot logo engraved on the reverse. A sophisticated demonstration of AI that produced a functional, beautiful takeaway guests will use for years.

MakeLab Studio is a Microsoft Small Business Partner and creative technology studio. We built a live fabrication experience entirely on Surface using Microsoft 365 Copilot and GitHub Copilot, from initial design through to controlling the laser cutters on the floor.

The result was fast to develop, polished, and fully functional real-world demonstration of Microsoft's Frontier Firm vision: AI embedded meaningfully into product design and live workflows, not as a novelty, but as infrastructure.